Terms of Service
Last updated: May 28, 2025
1. Introduction
Welcome to Divine Prizes ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website located at divineprizes.com (the "Service") operated by Divine Prizes Ltd.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Competition Rules
2.1 Eligibility
- You must be 18 years or older to participate in our competitions
- You must be a legal resident of the United Kingdom
- Employees of Divine Prizes Ltd and their immediate family members are not eligible
- Each person may only have one account and may only enter each competition once unless otherwise specified
2.2 Entry Process
- All entries must be submitted through our official website
- Payment must be completed successfully for entry to be valid
- We reserve the right to verify the identity and eligibility of winners
- Bulk entries or automated entries are strictly prohibited
2.3 Winner Selection
- Winners are selected through a transparent random draw process
- Draws are conducted using certified random number generation
- Draw results will be published on our website within 7 days of the competition closing
- Winners will be contacted within 48 hours of the draw
3. Payment and Refunds
3.1 Payment
- All prices are displayed in British Pounds (GBP) and include applicable taxes
- Payment must be completed at time of entry
- We accept major credit cards, debit cards, and PayPal
- Your payment information is processed securely through certified payment providers
3.2 Refunds
- Entry fees are generally non-refundable once a competition has started
- Refunds may be issued if a competition is cancelled before completion
- Technical issues resulting in failed entries may be eligible for refunds
- Refund requests must be submitted within 14 days of the issue
4. User Accounts
- You are responsible for maintaining the confidentiality of your account
- You must provide accurate and complete information when creating an account
- You are responsible for all activities that occur under your account
- We reserve the right to terminate accounts that violate these terms
5. Prohibited Conduct
- Creating multiple accounts to enter competitions multiple times
- Using automated systems or bots to enter competitions
- Attempting to manipulate or interfere with the draw process
- Providing false information during registration or entry
- Engaging in any fraudulent or illegal activities
6. Prizes and Delivery
- Prizes will be delivered within 28 days of winner confirmation
- Delivery is included within the UK; additional charges may apply for international delivery
- Prizes are non-transferable and cannot be exchanged for cash
- We are not responsible for prizes lost or damaged in transit
7. Limitation of Liability
To the maximum extent permitted by law, Divine Prizes Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
8. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of the Service after changes constitutes acceptance of the new Terms.
9. Contact Information
If you have any questions about these Terms of Service, please contact us: